Nakshatra Digital is a leading technology solutions provider in Nepal specializing in CCTV surveillance systems, LED display solutions, smart boards, access control systems, attendance systems, GPS tracking solutions, networking infrastructure, and enterprise technology solutions.
Where is Nakshatra Digital located?
Nakshatra Digital is based in Kathmandu, Nepal, and serves customers across the country through consultation, supply, installation, and after-sales support services.
Who are your customers?
We serve government organizations, corporate offices, educational institutions, banks, hospitals, hotels, retail businesses, industrial facilities, NGOs, INGOs, and individual customers throughout Nepal.
Products and Services
What products and services do you offer?
We provide a wide range of technology solutions, including:
CCTV Cameras and Surveillance Systems
LED Display Boards
Smart Boards and Interactive Displays
Access Control Systems
Attendance Management Systems
GPS Tracking Systems
Computer Networking Solutions
Security and Monitoring Systems
Installation and Maintenance Services
Do you provide complete solutions or only sell products?
We provide end-to-end solutions, including consultation, site survey, product supply, installation, configuration, training, and after-sales support.
Can you recommend the right solution for my business?
Yes. Our team evaluates your requirements, location, budget, and objectives before recommending the most suitable solution for your organization.
Do you offer customized solutions?
Yes. Every business has unique requirements. We provide customized technology solutions tailored to your operational needs and budget.
CCTV and Security Systems
Which CCTV brands do you provide?
We offer products from globally recognized brands and authorized partners, ensuring quality, reliability, and long-term support.
Can I monitor my CCTV cameras remotely?
Yes. Most modern CCTV systems allow you to monitor live footage and playback recordings remotely through mobile devices and computers.
How long can CCTV footage be stored?
Storage duration depends on camera resolution, recording settings, number of cameras, and storage capacity. Our team can recommend the appropriate storage solution based on your requirements.
Do you provide CCTV installation services?
Yes. We provide professional installation, system configuration, testing, and user training.
LED Display Solutions
What types of LED displays do you provide?
We provide indoor LED displays, outdoor LED displays, rental LED screens, advertising LED boards, stage LED displays, and customized LED display solutions.
Can LED displays be customized according to my requirements?
Yes. LED displays can be customized based on screen size, pixel pitch, installation location, viewing distance, and intended use.
Do you provide installation and maintenance for LED displays?
Yes. Our team handles installation, configuration, maintenance, troubleshooting, and technical support.
How do I choose the right LED display?
The ideal LED display depends on your viewing distance, installation environment, content requirements, and budget. Our experts can help you select the most suitable option.
Smart Boards and Interactive Displays
What are smart boards used for?
Smart boards are commonly used in schools, colleges, training centers, meeting rooms, conference halls, and corporate environments for interactive presentations and collaboration.
Do you provide training after installation?
Yes. We provide basic user training to ensure customers can effectively use their smart boards and interactive display systems.
Access Control and Attendance Systems
What is an access control system?
An access control system allows organizations to manage and monitor who can enter specific areas or facilities using cards, fingerprints, facial recognition, passwords, or mobile credentials.
Can attendance systems integrate with payroll software?
Many attendance systems support integration with payroll and HR management software. Compatibility depends on the specific system and software being used.
Quotation and Purchasing
How can I request a quotation?
You can request a quotation by contacting us through our website, email, phone, or by visiting our office. Our team will review your requirements and provide a customized proposal.
Is a site survey required before installation?
For many projects, especially CCTV, LED displays, networking, and access control systems, a site survey is recommended to ensure accurate planning and pricing.
How long is a quotation valid?
Quotation validity may vary depending on product availability and market conditions. The validity period will be specified in the quotation document.
Warranty and Support
Do your products come with a warranty?
Yes. Most products are covered by manufacturer warranties and applicable service warranties as specified at the time of purchase.
What is covered under warranty?
Warranty generally covers manufacturing defects and hardware failures under normal operating conditions. Physical damage, misuse, unauthorized repairs, and electrical damage are typically excluded.
Do you provide after-sales support?
Yes. After-sales service is one of our core commitments. We provide technical support, maintenance services, troubleshooting, and warranty assistance.
How can I request technical support?
You can contact our support team through phone, email, or our website support channels for assistance.
Installation and Maintenance
Do you provide installation services outside Kathmandu?
Yes. We provide installation and support services throughout Nepal, depending on project requirements and location accessibility.
How long does installation take?
Installation timelines vary based on project size, product type, site conditions, and technical requirements. Estimated timelines are provided before project commencement.
Do you offer Annual Maintenance Contracts (AMC)?
Yes. We offer Annual Maintenance Contracts for organizations seeking regular maintenance, preventive servicing, and priority technical support.
Payments and Billing
What payment methods do you accept?
We generally accept bank transfers, cheque payments, digital payments, and other approved payment methods.
Is advance payment required?
Depending on the project size and scope, advance payment may be required before procurement, delivery, or installation.
Contact and Support
How can I contact Nakshatra Digital?
You can contact us through our website, email, phone, or by visiting our office during business hours.
Why choose Nakshatra Digital?
Customers choose Nakshatra Digital for reliable technology solutions, professional consultation, quality products, expert installation, responsive after-sales support, and a commitment to long-term customer satisfaction.
